ISSUE 001 · DISPATCH & AFTERCARE

CUSTOMER REGRETS

“We make clothes you’ll probably regret buying. Here is how we get them to you—and what to do when the reality sets in.”

Localised Dispatch

Printed locally in London (UK orders) and California/Florida (US orders). Zero customs delays, zero surprise import tariffs.

14-Day Regret Window

Changed your mind after reading the statement in the mirror? Return unworn pieces within 14 days for a full refund.

Flawless Print Guarantee

If your print arrives with any misregistration, ink flaw, or garment defect, we reprint and dispatch a replacement free of charge.

SECTION 01

SHIPPING RATES & TIMELINES

⚡ PRODUCTION & DISPATCH WINDOW

All garments are individually printed to order using archival DTG and DTF techniques. Please allow 2 to 4 business days for printing, curing, and inspection prior to dispatch. Once dispatched, your tracking number is generated immediately.

Destination	Courier / Service	Estimated Transit	Standard Rate / Free Threshold
United Kingdom	Royal Mail 48 Tracked	2–4 business days	£3.99 (Free over £55)
United States	USPS / DHL Tracked	2–5 business days	$5.00 (Free over $70)
European Union	Local Tracked Postal	4–8 business days	€6.50 (Free over €70)
Rest of World	International Tracked	6–12 business days	£9.50 / $12.00 (Free over £85 / $110)

Discreet Anti-Branding PackagingEvery order is dispatched in opaque, heavy-gauge matte black poly mailers. There are zero external brand logos, text, or slogans visible on the parcel exterior to safeguard your privacy and the clandestine nature of the press.

SECTION 02

THE 14-DAY REGRET WINDOW (RETURNS)

Because all UNAPPROVED PRESS garments are custom printed to order, we ask that you double-check our Size & Fit Guide prior to submitting your order.

However, we recognize that reality can be confronting. You may return any item within 14 days of delivery provided that:

The garment remains unworn, unwashed, and free from perfume, makeup, or deodorant marks.
Original tags and interior neck transfer integrity remain intact.
The item is returned in suitable protective packaging.

HOW TO INITIATE A RETURN

Send an email to support@unapprovedpress.com with the subject line: RETURN REQUEST: [YOUR ORDER NUMBER].
Specify the item(s) you wish to return and your reason for return.
Our support team will generate an authorized returns slip and return address within 24 hours (UK returns ship to our London studio; US returns ship to our Florida facility).
Once inspected and approved by our intake team, refunds are credited back to your original payment method within 3–5 banking days.

Received a Damaged or Defective Print?If your garment arrives with a tear, sewing irregularity, or print flaw, you do not need to return the item. Simply email photos of the flaw and your order number to support@unapprovedpress.com. We will trigger an expedited reprint and dispatch it immediately at zero charge to you.

ON-DEMAND PRODUCTION CUT-OFF

To maintain zero-waste production, orders are automatically ingested and sent to the DTG/DTF printing queue within 2 hours of payment authorization. If you made an error in your delivery address or selected the wrong size, please email us immediately with your order number. Once printing has commenced, changes can no longer be guaranteed.

HAVE FURTHER QUESTIONS?